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Please check you spam and or junk folder. If you can’t find it please email firstname.lastname@example.org for further help.
Video files can take quite a bit of bandwidth. Check to see if any other computers are running on the Internet and using a lot of bandwidth (for example by downloading large files).
Depending on the software you have installed on your computer, your web browser may open PDF, MS Word and other documents in a new window instead of downloading them. If your browser is opening the documents in a new window please try right clicking on the document link and selecting “Save target as…” on a PC or “Save Link As…” on a Mac.
You can edit all your contact information including your email, by selecting “My Profile” in the menu at the very top of the page.
You have two options to minimize a video that is full screen. The first option is to press the Esc Key and the second option is to press the button on the video player that has four arrows pointing inwards.
Watching our videos is comparable to watching YouTube videos. On average our videos are about 45MB for one standard video and 75MB if you choose to watch it in HD Video.
First off, thank you for contributing to the discussion. For each question we get we contact our experts in the field and then use their information for our reply. This can take a bit of time because these are real people. If you feel it has been longer then you would expect, please drop us a note at email@example.com and we'll get back to you with an update on your question’s status.
Once you have completed one of the preparatory modules for a course, you may enroll and start the main course in two ways. The first way to enroll in the main course is to click on the “Enroll In Full Course” button on the left side of the preparatory module screen. The second way is to return to your “My Learning Dashboard” and click on the “Enroll In Full Course” Button that should now be displayed in the column for that course. Please remember that if this is the first time you are enrolling in a full course you will be asked to complete your full profile. Once your full profile is complete you will then be able to enroll in your chosen course.
Our secure system follows your progress through the course by tracking which quizzes you have completed. A course is marked as completed when you have completed all the quizzes, one for each chapter including the final chapter. We do not share this information with anyone. Your course progress will never be made public.
If you do not pass a chapter quiz you don't have to watch the full module or chapter again. You can retake the quiz right away. However, you might consider reviewing the point in the presentation that deals with any questions you got wrong in the quiz.